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Security and Responsible Disclosure
How to report a security vulnerability in Manatu, and what we promise in return.
Version 2026-10-12Last updated Oct 12, 2026
1. Reporting a vulnerability
If you believe you have found a security vulnerability in Manatu, please email support@telluric.solutions with "Security" in the subject. Include:
- the affected address, endpoint, widget or extension version;
- clear steps to reproduce, and what an attacker could achieve;
- any proof of concept, screenshots or logs (remove other people's data);
- how we can reach you, and whether you want to be credited.
We accept reports in English or Hebrew. Our security contact details are also published at https://manatu.contact/.well-known/security.txt.
2. What we promise
- We confirm receipt within 3 business days and keep you updated.
- We aim to fix critical issues within 7 days and others within 90 days.
- We credit you when the fix is released, if you wish.
- If you follow this policy in good faith, we will not take legal action against you for your research, and we consider it authorized.
3. Rules for research
- Only test with accounts and apps you own or have permission to use. Create your own test app; do not use other people's apps or data.
- Do not access, change or delete data that is not yours. If you reach other people's data by accident, stop, do not keep it, and tell us.
- No denial-of-service, load testing, spam, social engineering, phishing, or physical attacks.
- Do not run automated scanners at a volume that degrades the service.
- Give us reasonable time to fix the issue before telling anyone else.
4. Scope
In scope: https://manatu.contact and its subpaths (web app, API, MCP server, widget), and the Manatu Chrome extension.
Out of scope: websites of app owners that embed the widget; third-party services (hosting, Amazon SES, Google); reports without a demonstrated security impact, such as missing best-practice headers alone, clickjacking on pages without sensitive actions, or self-XSS.